Excel in Sales with Exceptional Customer Service
A high-performing salesperson will provide exceptional customer service, ensuring customers have an outstanding retail experience. The successful candidate will be responsible for servicing customers, managing work tasks around their needs, and going above and beyond to resolve customer complaints and improve customer satisfaction.
Key Responsibilities
* Build strong relationships with customers by listening to their needs and delivering tailored solutions
* Develop and maintain a thorough knowledge of products and services to meet customer inquiries and make informed recommendations
* Identify opportunities to upsell and cross-sell products to increase revenue and enhance the customer experience
* Ensure seamless communication between colleagues, managers, and suppliers to guarantee smooth operations
Requirements
* Excellent communication and interpersonal skills to effectively interact with diverse customers and stakeholders
* Ability to work independently and as part of a team, prioritizing tasks and meeting deadlines
* Proven problem-solving skills to address customer concerns and create positive outcomes
* Flexibility to adapt to changing circumstances, including shifts, weekends, public holidays, and late-night trades
What We Offer
* A comprehensive training program to develop your skills and knowledge
* Ongoing support and coaching to ensure your success in the role
* Opportunities for career progression and professional development
* Competitive remuneration package and benefits
At Harvey Norman, we prioritize our employees' growth and well-being. If you are passionate about delivering exceptional customer experiences, join us in creating unforgettable moments for our valued customers.