Leadership Role for a Passionate Retail Team
We are seeking a dynamic and experienced leader to join our team as a key member of our retail leadership team. This role is ideal for someone who is passionate about delivering exceptional customer service, leading by example, and inspiring their team to achieve excellence.
Job Description:
This is a leadership role that requires the ability to mentor and inspire your team on a daily basis. You will support the store manager in coaching the team to achieve and develop their knowledge and skills. The role also involves providing an exceptional customer experience, ensuring the safety of the store, team members, and customers by maintaining a safe work environment at all times.
Key Responsibilities:
* Lead by example, mentoring and inspiring your team on a daily basis.
* Support the store manager in coaching the team to achieve and develop their knowledge and skills.
* Provide an exceptional customer experience.
* Maintain a safe work environment at all times.
* Assist in managing visual merchandising (VM) of stock displays.
* Keep up-to-date on pet care, products, and services provided.
* Recruit, onboard, and induct high-calibre new team members.
Requirements:
* Experience in equine and hobby farm products.
* Experience in a similar store leadership role or ready to take that next step up in your retail management career.
* Demonstrated success in driving sales.
* Strong leadership with the ability to motivate and build a high-performing team.
* Ability to create a positive culture of safety.
* Established business acumen.
What We Offer:
* A fun, supportive, and inclusive team environment.
* The opportunity to work with a diverse range of products and services.
* Professional development opportunities.
* A competitive salary and benefits package.
How to Apply:
* Submit your application online.
* Attend an introductory phone screen with one of our friendly team members.
* Participate in face-to-face interviews and assessments.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.