Hybrid work arrangement - work from home and office
- Highly supportive and fun team environment
- Awesome company culture and employee benefits
We've only just begun, but what a beginning. In a once in a generation moment, we've brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.
**This opportunity**
This position will support the diverse analytical and data needs across Technology Services Operations and will look to support discussions with key stakeholders internally and externally. Identify trends, patterns and insights from existing and new data and communicate findings in a meaningful way to identify opportunities and inform business decision making.
This role will work within a dynamic team that supports other data insights for Technology Service Operations, Network, Digital and IT. The focus may shift to help bring the best forward across our service portfolio.
**Responsibilities**
- Use your strong curious mindset and analytical capabilities to deliver high quality analyses and investigative pieces and communicate findings concisely and clearly to business stakeholders to aid in decision making.
- Provide operational support for Reporting and Analytics activities including developing and publishing new and existing daily, weekly, and monthly Metrics and Performance reports to support Technology Service Operations.
- Effectively record, manage, and store information and data for future reference and reporting.
- Perform data related tasks to support projects, including reconciling data, extract data, clean data and identify problems.
- Assist with the planning and preparation of business case development, financial modelling, budgets, forecasts and strategic planning.
- Develop and maintain excellent relationships with suppliers, the wider Technology Service community, and all other functions within the business as well as key external stakeholders.
- Always be on the lookout to improve the way we work, and speak up with suggestions for a better way, with the aim of exceeding our customers' expectations.
- Plan your work and be ready to take advantage of the opportunities and risks that come with our ever-changing industry.
**Knowledge and experience**
- Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Technology, or relevant field.
- 5-10 years relevant experience in a tech related company would be ideal
- Advanced Excel Skills.
- Good Experience in statistical analysis and data models, platforms, manipulation e.g. Oracle, SQL, Python.
- Good Experience using BI tools for reporting and visualisation, eg Tableau, Power BI, SPLUNK.
- Ability to access data stored in databases and interrogate it efficiently.
- Creation of specifications, designs and other documentation to enable development and automating of reports.
- Experience handling and analysing complex, high volume data with excellent attention to detail and able to present information at a strategic level.
- Ability to work in a fast-paced environment and engage with diverse Business and IT stakeholders to deliver Data and Analytic solution.
**Benefits and perks**
- Flexible hybrid way of working (from home and office)
- 'Stay Connected Mobile' - Access to a free mobile plan
- 'Stay Connected NBN' - Access to a free NBN 100 plan
- 'Your Leave' - an additional 4 days of leave to be used whenever you like - every year
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts
**Our TPG Telecom Spirit**
We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. You will join a supportive company that is diverse and inclusive, and celebrates what makes our employees different, as well what brings us together. We want you to bring your true self to work, and to feel like your contribution matters. We encourage ambition in everything we do, from telco solutions to customer experience, to community impact. You will have real opportunities to take charge and take control.
**Bolder and better together**
LI-CS1 #LI-Hybrid
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