Some career choices have more impact than others.
At HSBC, we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth, and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas, and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.
As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture, and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days, and wellness programmes including discounted gym memberships.
International Wealth & Premier Banking (IWPB) serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance, and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
To support IWPB strategies to drive seamless end-to-end digitalization, the Digital Product Manager role is primarily responsible for building the strategy and developing digital platforms covering Mobile, Internet Banking, and Staff Platforms. You will be a key member of the Digital Product and Platform team and report to the Senior Digital Product Manager for Platforms.
Your main responsibilities will include:
* Responsible as a Digital Product Manager for Digital Platforms covering Mobile, Internet Banking, and Staff Platforms
* Drive digital features and functions in the market ensuring alignment with our Global Value streams to build and deploy new Digital Platforms
* Lead the Security as a Service value stream, ensuring seamless integration of security features while managing the strategy and roadmap
* Drive the delivery and continuous improvement of secure mobile & digital experiences, including oversight of biometric authentication features such as facial recognition
* Champion customer-centric security design whilst balancing risk and compliance requirements
* Work closely with the Mobile release team to ensure timely and high-quality app deployments
* Create robust business cases to support new initiatives across the Digital Platforms
* Work closely with local, regional, and global teams to drive implementation and operationalization. Collaborate with scaled Agile teams and IT partners to refine and prioritize product and platform delivery
* Ensure regular and positive engagement with key support functions such as Risk Stewards, Compliance, Operations, and Technology to ensure alignment of policies and plans necessary to deliver demanding transformation benefit targets
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