Job Title: Field Service Technician
We are seeking a skilled and experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for delivering exceptional customer service and technical expertise in the installation, maintenance, and repair of domestic appliances.
About the Role:
* Key Responsibilities: Diagnose and repair domestic appliances, provide excellent customer service, manage spare parts and van stock.
* Daily Interaction: Engage with consumers, retailers, and commercial customers on a daily basis.
* Collaboration: Work closely with the Service Allocations Team and Field Service Manager to ensure seamless service delivery.
* Technical Requirements: Hold a relevant License & Certification to comply with state Legislation and possess solid technical knowledge of appliances.
Requirements:
* Availability: Be available to cover a metropolitan service area with flexibility to work varied shifts.
* Experience: Previous experience in laundry, kitchen, or white goods is advantageous.
* Skillset: Skilled in proper use of tools, equipment, and gauges to ensure optimal use.