VDI Endpoint Security Engineer - USDS3 days ago Be among the first 25 applicantsResponsibilitiesTeam IntroAs an Endpoint Specialist at TikTok USDS, you will play a crucial role in administering and maintaining our physical and virtual workstations. You will work closely with the IT Support Service department to ensure the smooth deployment and management of Windows and Mac laptops across the organization. Additionally, you will collaborate with lines of business to understand their requirements, design tailored virtual desktop infrastructure (VDI) solutions, and provide expert-level support to ensure optimal system performance and security.As an Endpoint Security Specialist, you will be part of the Security Technology Operations & Information Technology (STOP IT) team responsible for configuring, maintaining, and operating our end-user devices that provide secure access to communication and collaboration platforms, applications, and data. Your responsibilities include troubleshooting, incident resolution, request management, inventory maintenance, and compliance management. You will also contribute to process improvements, automation, documentation, and user guides.Key Responsibilities:Security and Compliance: Implement security best practices, ensure compliance with standards, deploy patches, enforce security protocols, and stay updated on endpoint security trends.VDI Design and Implementation: Collaborate on VDI needs, implement VMware Horizon View, and ensure system performance and scalability.Infrastructure Optimization: Monitor performance, troubleshoot issues, and conduct capacity planning.Documentation and Training: Maintain documentation and provide training on configurations and procedures.Technical Expertise: Knowledge of App Volumes, Dynamic Environment Manager, Horizon TrueSSO, and Unified Access Gateways.Client Interaction: Provide technical support, build client relationships, and understand evolving IT needs.Endpoint Support: Configure and provision endpoints, ensure standards compliance, and collaborate with IT Support for issue resolution.QualificationsMinimum Qualifications:5+ years of experience with Horizon virtual desktopsUnderstanding of device management technologies (e.g., Workspace One, Apple Business Manager)Strong knowledge of VMware Horizon View, vSphere, VMware Cloud on AWS, and Windows Desktop OSKnowledge of AWS services (EC2, VPC, ELB, R53, RDS, IAM)Experience with endpoint security best practices, troubleshooting, and automation scripting (e.g., PowerShell)Excellent problem-solving, communication, and interpersonal skillsKnowledge of storage (SAN, NAS) and networking conceptsPreferred Qualifications:Proficiency in scripting languages (e.g., PowerShell)Familiarity with cloud-based VDI solutionsVMware certifications (e.g., VCP-DTM, VCAP-DTM)Strong knowledge of Windows, macOS, iOS, Android internalsUnderstanding of unified endpoint management concepts (Apple Business Manager, Android for Work, Intune)About USDSTikTok USDS is a security-focused division ensuring data protection and content integrity for U.S. users. Our mission is to protect TikTok platform and U.S. user data, supporting millions of Americans in their creative and entertainment pursuits.Data Security StatementThis role involves working with systems designed to protect sensitive data and will be subject to security screening.Why Join UsJoin TikTok to inspire creativity, innovate, and grow within a diverse, inclusive environment that values your contributions and fosters impactful work.
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