Job Overview
The role of a Retail Assistant is to provide an exceptional customer experience throughout their journey with our high-fashion eyewear brand.
* This involves engaging with customers, understanding their needs and preferences.
Key Responsibilities:
* Deliver outstanding service standards in every interaction.
* Work collaboratively as part of a team to achieve sales targets.
* Negotiate effectively to ensure all parties are satisfied.
A key responsibility will be working closely with the product specialists who can advise on the best frames for each individual's face shape and colouring.
In order to deliver this level of service we expect you demonstrate excellent communication skills when dealing directly or indirectly with colleagues/managers/customers/suppliers etc. your body language should also reflect professionalism at all times which includes maintaining good eye contact standing up straight using positive facial expressions avoiding crossing arms/legs while sitting or standing making use hand gestures but not too much maintaining personal hygiene practice stress management techniques so that pressure doesn't build up within yourself leading either negatively impacting those around you!,