About the Role">
Key Responsibilities:
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* ">Provide our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions.
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* ">Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience.
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* ">Contribute to a significant uplift in customer engagement and advocacy, and create real customer value.
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* ">Actively participate in and support bank programs and initiatives.
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* ">Take responsibility to 'know your customer' from a risk perspective.
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">What Will You Bring?">
To grow and be successful in this role, you will ideally bring the following skills and qualities:
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* ">Exceptional customer focus - retail experience is an advantage.
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* ">Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage.
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* ">Ability to multi-task and highly adaptable to change and ambiguity.
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* ">Willingness to work in a collaborative team environment.
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* ">Sound understanding of compliance.
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* ">Excellent communication and interpersonal skills.
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">Benefits:">
We offer a range of benefits that make working at ANZ rewarding and fulfilling:
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* ">Meaningful work that makes a positive impact on our customers and communities.
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* ">Opportunities for growth and development through training and mentorship.
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* ">Flexible working arrangements to suit your lifestyle.
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* ">Access to health and wellbeing services and discounts on selected products and services.
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