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Convergence Medical ( is a Brisbane-based medical robotics start-up that is developing the V01, which is the world’s first Arthroscopic surgical robot. We are seeking an experienced Office Manager & System Support to join our dynamic team and play a crucial role in supporting our Operations, Commercial and Engineering teams.
The Role
We’re seeking a highly organised, customer-facing, tech-savvy Office Manager & Systems Support to join our growing team. This is a hybrid role at the intersection of operations, systems management, and project support – ideal for someone with an Office Manager background with experience in systems who thrives in a fast-paced, startup environment. You’ll play a key role in keeping our operations running smoothly, managing the digital tools we rely on daily, and ensuring teams stay connected and on track as we scale.
Responsibilities
* Manage day-to-day office operations and support administrative needs across the team
* Communication with internal and external stakeholders with a professional, friendly and approachable attitude.
* Oversee and maintain internal systems including:
* Project Management (Jira)– project tracking and sprint planning
* CRM (HubSpot)– CRM and commercial pipeline tracking
* ERP software (MRPeasy)– procurement, inventory, and supply chain tracking
* Presentation tools (PowerPoint, Google Slides)– supporting internal/external communications with clear and professional slides
* Support onboarding and systems training for new hires
* Events & Travel Planning
* Coordinate cross-functional communication across engineering, commercial, and quality teams
* Help maintain internal dashboards, reporting tools, and process documentation
* Drive ongoing improvements in systems efficiency and workflow automation
About You
* Previous experience in operations or office management – ideally within a startup, engineering, or medtech environment.
* Personable, with a positive attitude and a willingness to support internal team members and external stakeholders.
* High-level attention to detail is a necessity in this role as day-to-day activities will be fast paced and frequently changing.
* Proficient with digital tools including (or similar to) Jira, HubSpot, ERP systems, Google Workspace or Microsoft 365 or similar systems.
* Skilled in preparing professional presentations and reports for multiple departments and audiences.
* Proactive and adaptable – comfortable juggling multiple tasks and shifting priorities.
* Confident working independently while contributing to a collaborative team.
How to Apply
Send your CV and a brief cover note outlining your experience and interest in the role via the link provided.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Medical Equipment Manufacturing
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