Are you a people person with a knack for communication and a passion for helping others achieve their goals? My Dentist Network is looking for an energetic and customer-focused individual to join our team as a Dental Receptionist and Treatment Coordinator. If you're eager to make a real impact and help patients on their journey to a healthier, happier smile, we want to hear from you!
What You'll Do
* Empower Patients: Clearly and effectively discuss and present treatment plans developed by our expert clinicians, helping patients understand their options and advantages.
* Handle Reception duties: Work alongside our team to handle patient bookings and take payments.
* Navigate Financials: Confidently discuss various payment options with patients, ensuring they feel comfortable and informed about their choices.
* Re-engage & re-activate: Skillfully reactivate patients who haven't proceeded with treatment, reigniting their interest and helping them move forward with their dental health goals.
What We're Looking For
* Patient-Centric Approach: A genuine desire to help people and provide exceptional customer service.
* Communication Pro: Excellent verbal and written communication skills, with the ability to explain complex information clearly and empathetically.
* Organized & Proactive: Solid organizational skills and the ability to manage multiple tasks and priorities effectively.
* Tech-Comfortable: Familiarity with dental PMS (D4W or Carestack) and CRMs.
Job Types: Full time, Part time
Pay: $26.09 - $36.00 per hour
Work Authorisation: Australia (required)
Work Location: In person
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