About the Role
The Store Manager is the ultimate Pandora ambassador. In this role, you’ll immerse yourself in our brand, culture, and product range, taking real pride in delivering exceptional customer experiences. You’ll spend quality time on the shop floor, engaging with customers and working alongside your team to drive results. You’ll also lead, coach, and develop an Assistant Store Manager and a team of Retail Assistants.
Key Responsibilities
* Create a positive and engaging store culture where team members feel empowered to represent the brand
* Drive a high-performance sales workplace that consistently exceeds customer expectations
* Achieve and exceed sales targets and KPIs, identifying opportunities for growth
* Lead, coach, and develop your team, building capability and accountability
* Partner with the Divisional Sales Manager and HR to manage performance and people matters
* Oversee store operations, ensuring excellence in visual merchandising, processes, and customer experience
About You
* 3+ years’ experience as a Store Manager in a fast‑paced retail workplace
* Strong communication skills with the ability to influence and engage stakeholders
* Commercially minded with strong analytical and problem‑solving capability
* Proven ability to build, develop, and retain high‑performing teams
* Passionate about delivering results and creating exceptional customer experiences
Benefits
* 60% staff discount
* Birthday leave
* Continuous learning and development
* Subsidised health insurance
* Retail bonus scheme
* Employee Assistance Programme
* Generous jewellery allowance
* Two annual Wellness Days
If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.
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