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Sales & marketing - sales administrator

Sydney
Rode Microphones
Sales Admin Assistant
Posted: 2 August
Offer description

At RØDE we are Passionate about Audio

Want to work for one of the fastest-growing, most innovative manufacturer-exporters in audio technology in the world today?

Part of The Freedman Group, RØDE is a leading manufacturer of high-quality microphones and audio equipment, which can be found in studios, venues, on-location, and in the hands of creatives in every corner of the world. Our products are designed and primarily manufactured by our industry-leading team in Sydney and are exported to over 119 countries globally through more than 6000 dealers, including Amazon, Best Buy, Sweetwater, Guitar Center, Thomann and JB Hi-Fi. Our employees are passionate, hard working, talented and are pivotal to our success.

We are seeking a highly organised and detail-oriented Sales Administrator to join our Australian sales team. The successful candidate will support the sales department by managing administrative tasks, coordinating with internal departments, and ensuring smooth sales operations. This role requires excellent communication skills, the ability to multitask, and a strong customer service orientation.

About you:

* Previous experience in sales operations, order processing, or eCommerce coordination
* Strong attention to detail and organisational skills
* Proficiency in Excel/Google Sheets and ERP systems
* Excellent communication and problem-solving skills
* Ability to manage multiple deadlines in a fast-paced environment
* Experience in consumer goods, electronics, or retail sectors is a pl

Your responsibilities will include

Amazon Store & Order Management

* Process and monitor all Amazon orders, ensuring timely fulfilment and compliance with platform requirements
* Maintain accurate and optimised product listings, pricing, and stock levels across Amazon marketplaces
* Liaise with Amazon Seller/Vendor Central support to resolve listing, return, and shipment issues
* Track shipments and coordinate with warehouse teams to ensure on-time delivery
* Monitor account health, customer metrics, and ensure ongoing compliance with Amazon policies
* Assist in planning and executing Amazon-specific promotions and campaigns

Internal Sales Order Administration

* Accurately process internal sales orders from distributors, dealers, and B2B partners
* Ensure correct pricing, terms, and inventory availability across sales orders
* Coordinate with supply chain and logistics teams to ensure fulfilment and shipping accuracy
* Manage sales documentation and maintain internal systems for visibility and reporting
Communicate proactively with internal stakeholders to resolve order-related issues

Sales & Reporting Support

* Assist the sales team with data entry, tracking, and reporting
* Generate regular sales performance summaries and dashboards
* Support the reconciliation of Amazon sales with finance, inventory, and fulfilment data
Maintain accurate records of contracts, purchase orders, and returns

Our campus is designed to create an atmosphere which reflects our love of cutting edge technology, collaboration, and our deep connection to music, film and all things audio. RØDE’s investment in our in-house capability is aggressive, unmatched in the industry.

If you are interested in pursuing a unique opportunity to work with one of the most exciting, forward-thinking companies in Australia, inspiring millions of people around the world to realise their creative vision, apply today. We want you!

RØDE values diversity in the workplace and encourages applications from people of all genders, ages and backgrounds.

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