Assistant Executive Housekeeper - InterContinental Hayman Great Barrier Reef
Hotel Brand: InterContinentalLocation: Australia, Queensland, Hayman Island
Hotel: IC - Hayman Great Barrier Reef (HISHA), Hayman Island, Whitsunday Islands, 4801
Assistant Executive Housekeeper. InterContinental Hayman Great Barrier Reef is looking for a dedicated and enigmatic leader to support in the overseeing and running of our Housekeeping & Laundry operations, ensuring the highest standards of cleanliness and guest satisfaction. Reporting to the Executive Housekeeper you will support the management, coaching, and developing a motivated team committed to delivering exceptional results.
Every day is different in this role, but it primarily involves leading, coaching, and developing a team committed to delivering exceptional housekeeping and laundry standards. You will handle guest complaints and special requests to ensure every stay is a positive one, while consistently checking that public areas, rooms, suites, equipment, and linen not only meet but exceed guest expectations and align with the IHG Way of Clean. The role also includes attending to special requests from VIPs, repeat guests, and IHG Rewards Club members, supporting deep cleaning projects, and stepping in to assist the team during busy periods. In addition, you will educate team members on the importance of complying with federal, state, and local laws and safety standards, while helping to maintaining inventory levels, preparing budgets, and driving overall productivity.
Salary
Salary $82,000.00
What we need from you
* High school diploma / secondary education / equivalent plus at least four years of housekeeping experience, including some management training/experience.
* Four years' housekeeping/laundry experience preferably in a hotel of similar size, including Management experience.
* Must be able to speak local language(s).
What we offer
* World class Staff Facilities including excellent accommodation, a dedicated staff pool, staff beach, two gyms, bar, diner, laundry, boutique shop and more.
* An exciting and ever-changing Colleague Event Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, Pilates, group bushwalks, cooking classes, BBQ's, markets and much more.
* Extensive career development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training and online IHG courses.
* Hotels & Resorts across the world with a strong talent program to develop and grow your career!
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