Receptionist - Respiratory Bookings Administrator
* Permanent full time | 5 weeks annual eave + monthly day off
* Box Hill Hospital | Close to public transport and shops
* Experience career progression at a values-based organisation
Eastern Health
Eastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Employee Value Proposition is "Being a part of Eastern Health means belonging to a welcoming team of healthcare experts".
This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.
About the role
The Department of Respiratory Medicine provides essential diagnostic and clinical support services to patients across Eastern Health. The Respiratory Bookings admin supports the Respiratory Laboratories by coordinating patient appointments and delivering effective clerical and administrative services, including patient bookings, enquiries, referrals, billing processes, and liaison with clinical teams, ensuring smooth and patient-focused service delivery.
About you
To be successful in this role you will possess:
* Excellent interpersonal and communication skills, with a friendly and professional approach to patients and staff
* Strong organisational skills and attention to detail, with the ability to manage bookings and competing priorities
* Confidence using computer systems, including Microsoft Office and clinical or administrative databases
* Knowledge of medical terminology and administrative processes within a healthcare setting
* The ability to work independently and collaboratively within a multidisciplinary team
* Sound time‐management skills and a flexible, adaptable approach to changing workloads
* An understanding of confidentiality, privacy, and patient‐centred care principles
Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.
Those that are offered and/or start between January and April do not require an up to date vaccination for Influenza to progress providing they are aware of its requirement later in the year. Those that are offered and/or start between May and December require the up to date Influenza vaccination prior to offer.
What we offer
Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!
* Mentor and Shadowing program
* Access to discovery days across our 50 sites
* Study and professional development leave
* Friendly & supportive teams
* Commitment to Diversity, Equity and Inclusion
* Fitness Passport for work-life balance
* Employee Assistance program accessible for you and your loved ones
* Flexible working hours and excellent entitlements
* Salary packaging options and an employee benefits scheme
* Access to Private Health Insurance offers
* Digital upskilling, such as excel and Power-Bi training
* Cafes at all of our Hospitals
Good to know:
* We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
* We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
* As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
* Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
Our Values in Action:
Respect for all | Safe always | Partnering in care | Learning and improving every day
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