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Customer service representative

Perth
beBeeCustomer
Customer Services agent
Posted: 14 September
Offer description

**Retail Opportunity**

We are currently seeking a full-time professional who wants to combine their passion for customer service with working in our Claremont store. The role will see you working as part of a team supporting the Store Manager to drive business success.

The successful applicant will have experience working for a footwear or premium fashion retailer and will be responsible for the following:

- Providing exceptional customer care by ensuring customers are welcomed in, are provided with product knowledge, advice and history and leave the store with a positive experience
- Actively selling products and developing relationships with new and existing customers.
- Provide follow up and after sales care to customers
- Assisting the Store Manager with daily tasks
- Working towards achieving sales targets and KPIs
- Ensure the store is kept presentable and in-line with visual merchandising standards to maximise sales potential

**What We Offer**

- Generous uniform allowance - head to boots
- 40% employee discount on products
- Monthly Bonus scheme
- Paid parental leave
- Paid volunteer leave
- Exclusive private health partnership
- Signature Service and specialised boot fitting training provided
- Long term career opportunities

**Key Skills and Qualifications**

- At least 1 year experience within a fashion or footwear retailer
- Proven ability to meet and contribute to sales targets
- Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories
- Excellent communication skills when interacting with customers, managers and coworkers

**About Our Business**

R.M.Williams founded the company in 1932 in the Australian outback. Today we create purposefully designed, beautiful footwear, craft and accessories to enjoy on all of life's adventures. Our iconic men's and women's leather boots and hand-plaited belts, handcrafted in our workshop in Adelaide, give a piece of Australian bush culture to passionate followers of superior products the world over. Today, we export to 15 countries, have more than 60 retail stores in Australia and New Zealand, 1 store in the US, 2 stores in London. In addition, we are available at more than 700 stockists around the globe.

Our business appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status. We will not tolerate discrimination or harassment based on any of these characteristics.

**Employee Benefits**

- Employee discount
- Referral program

**Schedule and Pay**

- Rotating roster
- Commission

**Application Requirements**

- How many years' experience do you have working in fashion retail?
- Are you available to work on weekends as part of a rotating roster?
- Are you looking for Full-Time employment?

**Work Authorisation**

- Australia (required)

**Work Location:** One location

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