We are seeking a dynamic and commercially minded Head Chef - Retail to lead the back-of-house operations across our exciting, high-profile food brands:
* Steak & Oyster Co. by Sean Connolly
* Harriet's Chicken
* New Town Thai
The Opportunity
This is a key leadership position responsible for driving performance, consistency, and quality across multiple outlets in a fast-paced environment. You will play a critical role in safeguarding brand integrity while delivering exceptional food experiences at scale.
What You'll Be Doing
* Lead and oversee all kitchen operations across the three retail outlets
* Ensure exceptional food quality, presentation, and consistency aligned with established brand standards
* Drive operational efficiency, managing labour, stock, and food costs effectively
* Maintain strict compliance with food safety, hygiene, and WHS regulations
* Mentor, develop, and inspire a high-performing kitchen team
* Collaborate closely with front-of-house leadership to deliver seamless, customer-focused service
* Monitor performance metrics and implement initiatives to improve commercial outcomes
What You'll Bring
* Proven experience as a Head Chef or senior multi-site kitchen leader in a high-volume environment
* Strong background working with recognised or premium food brands
* Demonstrated ability to manage multiple outlets or large-scale operations
* Exceptional leadership skills with a passion for team development and culture
* Strong commercial acumen with a focus on cost control and efficiency
* Deep understanding of food safety standards and compliance requirements
* A hands‐on, solutions-focused mindset with the ability to thrive under pressure
* Knowledge of HACCP and food safety standards
* Willing to work a range of shifts including lunch and dinner as required
* Available to work across any of the 7 days a week including nights, weekends and public holidays
* Full Australian working rights
Why You'll Love West HQ
* Attractive salary package aligned with your experience
* Full access to gym and pool facilities to recharge and reset
* Generous discounts across dining, accommodation, fitness and more
* Let us celebrate your special day with a complimentary Gelatissimo Gelato on your Birthday
* Recognition Program for all team members and GREAT staff offers
* Complimentary Lunch or Dinner served up in our very own staff room
* Uniforms and secure parking
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