Applications must be submitted by Sunday 26 April, 2026 11:55 PM
Award/Classification
Health and Human Services (Tasmanian State Service) Award, General Stream, Band 4
$81,915 to $94,263 per annum
Employment type
Permanent, full-time
Region
Statewide
Location
Digital Enterprise Services support is seeking a Business Officer to develop and provide advice, guidance, and support
The Team
Digital Enterprise Services support corporate applications for the Department of Health. Overseeing a portfolio of several dozen systems, operations are aligned with HealthICT best practice methodologies. System support is provided at several levels, tracked and monitored using centralised interaction management systems.
The Role
The role delivers a range of business and or project activities that enhance service delivery to achieve results. Within this context the role:
* Develops and provides advice, guidance, and support in one or more of the following areas: business improvement; customer service; event and/or learning management; information management; data collection and processing; business administration and/or project activities.
* Works collaboratively within, and across, teams and with stakeholders to meet agreed briefs and branch service standards.
You will need to
* Provide business advice, services and support that meet customer requirements and improve the customer experience. Activities may encompass project management activities; performing information management or service management tasks; logging issues; actioning financial, procurement and human resources requirements; facilitating professional learning and other events; supporting the implementation of change initiatives; assisting customers with enquiries; and/or business as usual (BAU).
* Implement operational service delivery, process improvements and business solutions including the preparation and maintenance of supporting documentation. Facilitate others to better understand and utilise branch processes and procedures, including delivering training as required. Deliver support and services in accordance with service level agreements, standards, or business requirements.
* Work with one or more teams to support the delivery of project outcomes or BAU. Contribute to preparation, update and distribution of documentation including plans, reports, correspondence, meeting agendas and minutes, financial, procurement and human resources reports.
Details of appointment
Permanent day worker working 76 hours per fortnight* (hours to be negotiated)
Salary
$81,915 to $94,263 per annum. Employer 12% superannuation contribution is on top of this amount.
Salary range is in accordance with Public Sector Unions Wages Agreement 2022.
Benefits
Department of Health has achieved the "Carer Accredited Employer Status" providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).
Respecting diversity is the foundation of everything that Department of Health does. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.
#J-18808-Ljbffr