Job Title: Central Support Manager - Leadership Role
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About the Position:
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We are seeking a skilled and experienced leader to manage our central support functions and drive service delivery excellence. As the Central Support Manager, you will oversee quality service provision, support operational sites, lead a dynamic team, and analyse data to inform coaching and improvement strategies.
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Key Responsibilities:
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* Manage central support functions to ensure quality service provision
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* Support operational sites to meet contractual obligations
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* Lead and inspire the central support team
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* Analyse data to prioritise coaching and support
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* Develop and implement improvement strategies
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* Manage training delivery and resources
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* Handle audits and compliance activities
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* Oversee employment fund claims and usage
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Requirements:
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* Experience in senior leadership, preferably in Employment Services
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* Strong negotiation, conflict resolution, and data management skills
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* Adept at managing change and delivering results
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* Desirable: Hold a Certificate IV in Employment Services or relevant management qualifications
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* A valid driver's licence, National Police Check and Working with Children Check are required for this role
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Benefits:
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* Salary Packaging to the value of $15,900
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* Tax-free entertainment expense benefits available
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* Up to 5 weeks annual leave after three years of service (eligibility conditions apply)
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* Extensive end-to-end onboarding
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* Supportive national team
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* Additional personal leave, paid volunteer/charity leave and more
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* 24/7 access to an innovative, holistic employee assistance program
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Culture and Values:
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Our organisation prides itself on providing a supportive environment with opportunities for personal growth and development. We are driven by a vision to improve the lives of those in need.
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How to Apply:
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To be considered for this rewarding role, please submit your application through our website.
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