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Inside Sales Specialist Australia
role at
Eppendorf
The Inside Sales Specialist Australia role is part of the Inside Sales team within the Australia/New Zealand Zone and reports to the Inside Sales Team Leader. This position is responsible for achieving sales targets through inside sales activities. Inside Sales consists of sales that are handled remotely through the use of phone, email, and marketing communication. Inside Sales Specialists will be focused on developing sales in selected customers based on size, location, portfolio and market segmentation.
Responsibilities
Develop increased sales in selected accounts using activities such as telephone calls, emails, and marketing communication
Drive product sales by focusing on geographic regions or marketing segments that are not covered by sales reps or by complementing sales rep efforts on targeted customers
Increase daily touchpoints with customers to better penetrate underperforming segments
Follow up with existing customers to increase volume and improve customer relationships through improved communication
Conduct presentations and demos with relevant customers through remote communications platforms such as Webex and Skype
Provide regular quotations and product information to customers
Visit customers where opportunities justify establishing and developing sales relationships
Work with Sales and Operational Marketing when agreed to assist with lead development
Work with Customer Care to uncover customers and opportunities to develop more business
Utilise existing install base to develop additional service revenue in selected market segments and customers
Utilise available social media platforms and operational marketing programs to improve overall customer engagement in selected customer groups or market segments
Leverage use of CRM processes and data available to create repeat purchases, target new and existing customers, and increase sales
Manage an opportunity pipeline to ensure efficient and effective development and closing of sales
Submit monthly and quarterly forecasts
Assist with the development of the eShop platform within the inside-sales customer groups or market segments
Establish an exceptional overall customer experience/journey in selected accounts
Your Benefits At Eppendorf
We truly appreciate our employees and their performance
We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth
By working with us, you will make a meaningful contribution to improving human living conditions
Attractive salary, employee advantages and performance bonus
Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances
Seniority level
Associate
Employment type
Full-time
Job function
Sales and Business Development
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📌 Inside Sales Specialist Australia
🏢 Eppendorf
📍 Rockhampton