The Opportunity
This exciting new role will define and execute the digital product strategy for TripADeal's website and app platforms. More than a standard product leadership position, this is a critical role for our digital transformation, designed to provide strategic oversight and build a clear roadmap for our digital future.
You will future-proof TripADeal's digital products, ensuring a seamless and intuitive customer experience that supports the company's rapid growth. Leveraging research and data, you will develop a product roadmap that ensures every decision is aligned with our business goals and, most importantly, our customer's needs. Internally, this role will be known as 'Head of Digital & Product'.
Organisational Structure
Reporting to our Chief Customer Officer, this is a permanent, full-time role based 100% onsite, working 3 days from our Byron Bay office and 2 days from our Varsity Lakes, Gold Coast office. However, there is flexibility on location for an exceptional candidate. You'll work Monday to Friday, 8-4pm or 9-5pm - you choose
What You'll Do
* Develop and manage a comprehensive, data-driven product roadmap based on strategic research findings.
* Oversee the entire product lifecycle from ideation and business case development to launch and post-launch analysis.
* Lead and mentor a high-performing product team, fostering a culture of innovation and continuous improvement.
* Collaborate closely with Technology, Marketing, Sales, and Executive Leadership to align product efforts with broader business objectives.
* Champion a strategic shift towards Customer Lifetime Value (LTV) as a core metric for success.
* Translate high-level strategy into actionable roadmaps for the digital space, ensuring all projects have a defined and cohesive direction.
To be a Front Running Candidate
* Proven experience in a senior digital product role, preferably in a dynamic, high-growth environment.
* Demonstrated success in leading 1 or 2 digital transformation projects that resulted in measurable business growth.
* Strong strategic and analytical skills with the ability to translate research and data into actionable product plans.
* You have a track record of mentoring high-performing product teams and can clearly articulate a strategic vision to inspire and unify diverse teams, from engineers to executive leadership.
* Experience with agile product development methodologies.
* You have a history of successfully managing projects and driving change without extensive resources, demonstrating a talent for achieving ambitious goals.
* Experience in the travel or e-commerce industry (Preferred).
Benefits
* Competitive salary package
* Staff travel discounts
* Flexible work hours
* Learn, develop and advance your career within TripADeal
* Fun, casual working environment, where shoes are optional
* Employee Assistance Program
* $1,040 per annum of subsidised gym memberships
* Regular social get togethers
* Savings and discounts on groceries, electronics and homewares
* Volunteer leave as part of giving back to the local community
* Generous parental leave support program
Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.
See your next destination as
Head of Digital & Product
for TripADeal? Your future pathway is just one click away. Apply now
Successful applicants will be contacted and invited to interview from 20 October onwards.