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Community manager - halcyon waters

Gold Coast
at
Community manager
Posted: 11 February
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At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

The Opportunity - Help build places people love to live!
We're seeking a Community Manager to lead operations at Stockland Halcyon Waters, one of our vibrant over-55 communities offering ample, well-designed amenities and a strong sense of belonging.

This full-time role offers the chance to make a real impact by ensuring residents enjoy a seamless and enriching living experience.

What you'll do

At this well-established and centrally located community, complete with high-quality amenities, you'll be the heartbeat of the homeowner experience. Your role will be hands-on, people-focused, and purpose-driven.

* Be the go-to for homeowner queries and concerns—responding promptly, professionally, and with empathy.
* Own front-of-house and back-of-house operations, including office admin and record keeping.
* Keep a sharp eye on financial performance and identify opportunities to enhance both experience and profitability.
* Champion a risk-aware culture by engaging in operational risk training and ensuring compliance with all regulatory obligations.
* Support and lead community activities—from inductions and wellness programs to events and functions that bring people together.

About You

Experience & Skills That Count

You're a natural connector, a problem-solver, and a people-person with a passion for community and service. You thrive in dynamic environments and bring a proactive, can-do attitude to everything you do.

* Proven experience managing day-to-day operations, customer experience, and property within a community or hospitality setting.
* Industry background in Land Lease Communities, Retirement Living, Shopping Centre Management, Commercial/Retail Property, or Hotel/Resort environments is highly regarded.
* Strong financial acumen with hands-on experience in budget management and performance monitoring.
* Exceptional communication skills—both written and verbal—with the ability to build trusted relationships across internal and external stakeholders.
* High emotional intelligence and discretion, with the maturity to handle sensitive and confidential matters professionally.

The Right Mindset

You believe in the power of community. You're driven by purpose, not just process. You want to help build places people truly love to live—and you're ready to bring your energy, empathy, and expertise to make that happen.

Your 'Why'
You care about people and the places they call home. You're driven by connection, community, and creating meaningful experiences. If you're looking for a role where your work truly makes a difference—this is it.

The Stockland Proposition

Stockland Halcyon is Australia's most awarded creator of lifestyle living communities across Southeast Queensland, Victoria, NSW and Western Australia. Integrating with Stockland, together we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.

We can only consider applications from Australian Citizens, Permanent Residents, or Open Work Visa holders with more than 12 months validity.

Apply today - Stockland - it's your place.

Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to careers@stockland.com.au

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