Information Technology (IT) Officer
Goldfields Rehabilitation Services Inc. offer the only residential alcohol and other drugs detoxification and rehabilitation service for Goldfields' residents and offers a comprehensive programme and case management service to enable our clients to get their lives back on track, including outreach and transitional housing for graduates of the programme. Our service also has a medically supervised detoxification unit.
We are currently seeking a suitably qualified IT Officer to work across alcohol and other drugs and mental health services.
The successful applicant will be required to meet following essential criteria:
* Minimum Diploma or higher degree in Information Technology, and equivalent experience in IT management and support (2+ years preferred, healthcare/community services advantageous).
* Proven experience providing IT support in a small-to-medium organization, ideally in health, AOD, or not-for-profit sectors.
* Strong knowledge of Windows/macOS, Microsoft 365, Office suite, Active Directory, and basic networking (TCP/IP, Wi-Fi, firewalls).
* Familiarity with health IT systems (e.g., EHR, telehealth) and compliance requirements (privacy, data protection in sensitive environments).
* Excellent problem-solving skills with ability to diagnose and resolve technical issues under time pressure.
* Strong customer service orientation, with clear communication skills for non-technical users.
* Experience with IT ticketing systems, asset management, and vendor coordination.
Applicants able to also meet the following desirable criteria will be looked upon favourably;
* Certifications for any IT relevant courses e.g. Microsoft 365 Fundamentals, cybersecurity and compliances
* Ability to work in a team environment, and the ability to work effectively with minimal supervision
* Highly developed and mature communication and interpersonal skills
* Knowledge of Australian privacy laws (e.g., APPs) and health data handling
* Understanding of the Aboriginal people and culture of the Goldfields Region
* High Degree of Confidentiality
* Current C Class Drivers Licence
Appointment prerequisites for successful applicants will include the following;
* 100 point identification check
* Successful criminal record screening clearance
* Successful working with children check
* Current C class driver's license
GRSI is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds and people with disabilities.
For a copy of the job description please email
Please click the apply now button to apply for the position and include a detailed resume and document outlining how you meet the selection criteria.