Hype DC is Accent Group's premium, limited, and exclusive sneaker retailer. With almost 25 years as one of Australia's leading premium sneaker destinations, Hype DC continues to deliver a curated world-class assortment of sneakers to our customers. Here at Hype DC, we are obsessed with and committed to our people; our team and customers are at the heart of what we do. As a key sneaker destination, we strive to deliver memorable experiences, a high-performance culture, and operational excellence.
The Role:
We are seeking a business leader to join our retail store leadership team at Hype DC Ballarat. As the Assistant Store Manager, you will play a critical role in delivering and executing the brand vision, establishing a high-performance culture within your store, creating memorable experiences for our customers, and achieving operational excellence.
You will work collaboratively with your Area Manager to foster a people-first culture within your store, maximize sales growth, and accelerate your personal career development in a leadership role.
The role & responsibilities:
- Creating a WORLD-CLASS team and a MAGICAL VIBE within your store
- Driving sales and achieving financial goals for a multimillion-dollar store
- Delivering on the brand vision and strategy
- Ensuring customers are at the core of all business decisions, providing MEMORABLE experiences consistently
- Fostering a people-first culture by empowering and developing your team
- Providing coaching, support, and feedback to drive results
- Recruiting, selecting, and onboarding new team members
- Delivering a seamless omni-channel experience in-store, including online order preparation
- Maintaining store excellence through Visual Merchandising
- Ensuring the store is a FUN and safe environment for both customers and staff
To be successful in this role, you will:
- Be a team player committed to excellence in Sales, Operations, & Loss Prevention
- Have experience and passion for delivering memorable, best-in-class customer experiences
- Be a motivating coach capable of inspiring and developing a large team of brand ambassadors
- Possess Retail Store Manager experience in a fast-paced environment
- Have a motivated, 'Make it Happen' attitude
- Think strategically to identify missed opportunities and drive sales and KPIs
- Manage rosters effectively and control wages
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