About This Role
As a customer-focused professional, you will be responsible for delivering exceptional service and fostering a positive shopping experience.
* Engage with customers to understand their needs and provide personalized assistance and product recommendations.
* Guide customers through product features and benefits, ensuring they make informed choices.
Key Responsibilities:
* Customer Engagement: Build rapport with customers and identify opportunities to enhance their shopping experience.
* Product Demonstration: Showcase products in a way that resonates with customers and drives sales.
* Stock Management: Maintain accurate stock levels and ensure the store is well-organized and visually appealing.
Requirements:
* A proactive and approachable individual who excels in fast-paced retail environments.
* Prior customer service experience and a proven track record of success.
* Ability to work effectively in a team-oriented setting.
Physical Requirements:
* Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height.
* Ability to wear a headset to communicate with colleagues on the shop floor.
The Benefits:
* A supportive and friendly team culture that celebrates successes and fosters growth.
* Competitive compensation package.
* Ongoing training and development opportunities.