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About Us
MCM Logistics is a leading provider of integrated 3PL and 4PL solutions, operating across six states in Australia. We deliver tailored, scalable logistics and transport solutions to some of the nation's most recognizable brands. Our values – Integrity, Accountability, Innovation, and Collaboration – are the foundation of everything we do.
www.mcml.com.au
About the Role
We're looking for a Commercial Manager to lead major client relationships, drive performance across service delivery, and fuel account growth. You'll work across 3–4 of our largest clients, focusing on strategic partnership, continuous improvement, and commercial excellence.
Key Responsibilities
* Act as the senior point of contact for key accounts
* Lead Monthly & Quarterly Business Reviews (MBRs & QBRs)
* Identify growth opportunities and increase share-of-wallet
* Own the relationship across commercial, operational and service levels
Continuous Improvement & Problem Solving
* Lead initiatives that improve service, efficiency, and experience
* Identify root causes and implement long-term solutions
* Work cross-functionally to remove internal roadblocks
Business Development & Growth
* Identify and qualify new opportunities within existing accounts and adjacent markets
* Collaborate with the team to respond to tenders, RFQs, and solution proposals
* Support strategic account planning and drive initiatives that expand service offerings
* Support freight partner selection and accountability
* Resolve carrier-related service issues
* Build strong relationships with external vendors
What We're Looking For
5+ years in logistics, transport, or supply chain
Strong client management and stakeholder engagement skills
Sharp attention to detail and a track record of follow-through
Proven ability to manage complexity and deliver results
Experience with CRMs, WMS, TMS or similar platforms
Commercially savvy, proactive and solutions-focused
Comfortable in fast-paced, high-change environments
What We Offer
Exposure to national clients and real-world supply chain challenges
A chance to drive commercial strategy and customer success
A collaborative team and supportive leadership
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Transportation, Logistics, Supply Chain and Storage
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