About Us
Toowoomba, Queensland's much-loved "Garden City" sits proudly on the edge of the Great Dividing Range, offering a relaxed lifestyle, cooler climate and a strong sense of community. Known for its stunning parks, vibrant cultural scene and iconic events, Toowoomba is home to attractions such as Queens Park, the Japanese Gardens and the Cobb & Co Museum.
This role offers a unique opportunity to manage two well-established Hampshire Holidays properties in Toowoomba, Toowoomba Caravan Park and BIG 4 Toowoomba Holiday Park. Located just minutes apart, these complementary parks provide a mix of accommodation styles and guest experiences, operating together as one cohesive business.
The Role
We are seeking an experienced, proactive Park Manager who excels at balancing hands-on, day-to-day operations with forward-thinking operational planning. Leading a varied and committed team across both parks, you will ensure consistent standards, exceptional guest experiences and strong operational performance, while driving occupancy and revenue.
This is a dynamic and rewarding opportunity for a people-focused leader looking to make a real impact while enjoying the lifestyle benefits of regional Queensland.
Key Responsibilities
* Operational Excellence: Oversee all aspects of park management, including compliance with health, safety, and environmental standards.
* Administrative Oversight: Manage rosters, bookings (knowledge of RMS or similar systems), debtor collections, and compliance with legislation. Attend Operational meetings within the business to stay abreast of changes and updates.
* Leadership & Team Building: Motivate and guide your team to maintain high service standards, ensuring a supportive and engaging work culture.
* Revenue Management: Implement strategies to optimise bookings and manage financial performance, including budget oversight and cost control.
* Guest Experience: Foster a welcoming atmosphere for guests, ensuring satisfaction and a memorable stay for short term and longer term.
* Sustainability: Champion eco-friendly practices that reduce the park's environmental impact.
* Maintenance Coordination: Ensure the park is well-maintained, supporting both grounds work and facility upkeep.
What we are looking For
* Experienced Manager: At least 3+ years in management or related operational roles in tourism and hospitality or an aligned industry.
* Leadership Skills: Proven ability to inspire, manage, and develop staff to meet high service and operational standards.
* Technical Expertise: Proficiency in booking systems, technology, compliance, and WHS practices.
* Hands-On Approach: Willingness to engage in both managerial and on-the-ground tasks.
* Strong Communicator: Effective at collaborating with senior leaders and aligning with company goals.
* Problem Solver: Demonstrated ability to manage issues promptly and effectively, maintaining smooth park operations.
Qualifications
* Relevant experience in Management or Business Administration.
* Current First Aid Certificate and valid Driver's License (National Police Check required).
* Knowledge of legislative frameworks and compliance requirements is essential.
Ready to Lead the Way?
Step into this rewarding role and enjoy a career that blends leadership, community, and nature. Apply today to join Hampshire Property Group and contribute to a vibrant park environment that delivers exceptional guest experiences.
Why Join Us?
* Comprehensive Benefits Package: Competitive salary and incentive program with on-site accommodation and utilities included.
* Lifestyle & Community: Embrace a fulfilling career within a welcoming community surrounded with a mixed-use park.
* Structured Onboarding: A thorough induction program to familiarise you with management processes and platforms.
* Career Advancement: Opportunities for growth within a dynamic company that values initiative and results-driven performance.
If this sounds like you, or someone you know, we'd love to hear from you. Please send through an up-to-date resume along with a cover letter by clicking the Apply Now button.
Recruitment Agencies
Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.