About the Position:
The Customer Experience and Delivery portfolio at Queensland Public Trustee offers trusted financial decision-making advocacy, education, and financial services empowering Queenslanders to plan and prepare for significant life events.
You will play a pivotal role in delivering high-quality administration telephone and reception services to customers service providers and the public. This is a unique opportunity to engage with diverse customers providing exceptional service and referral to appropriate resources.
Key Responsibilities:
* Administrative Support
* Effective Communication
* Proactive Problem-Solving
About You:
You bring a strong customer focus and thrive in a collaborative team environment operating with efficiency in a fast-paced setting you excel in managing competing priorities and take pride in serving the Queensland community.
What We Offer:
* A fulfilling role where your skills directly impact lives
* Dynamic work environment with diverse responsibilities
* Opportunities for personal and professional growth
* Supportive culture prioritizing employee mental health and wellbeing
The ideal candidate is someone who is passionate about delivering excellent customer service and can work effectively in a team environment. If you have a strong customer focus and are looking for a challenging and rewarding role we encourage you to apply.