Key Health Medical Centres is a dynamic and expanding network of seven general practice clinics across Sydney, with new sites under development. Our mission is to deliver exceptional, patient‐centred healthcare supported by strong leadership, operational excellence and a collaborative culture. We're proud of our commitment to innovation, continuous improvement, and creating a workplace where people thrive.
The Role
As Operations Manager, you'll lead the day‐to‐day and strategic operations of our growing healthcare group. Overseeing multiple departments and key business functions, you'll ensure consistent service delivery, regulatory compliance and financial performance across all clinics. Working closely with Directors and senior managers, you'll play a pivotal role in shaping the group's future growth and success.
Key Responsibilities
* Provide leadership and direction to the management team across operations, HR, marketing, digital innovation and compliance.
* Oversee performance, budgets and quality standards across all clinics to ensure alignment with RACGP, WHS and other healthcare regulations.
* Drive strategic projects, including new site development, systems implementation and service expansion.
* Lead and mentor the Group Practice Manager, HR Manager and other department heads to achieve operational goals.
* Monitor group financial performance, identify efficiencies, and implement improvement initiatives.
* Maintain strong stakeholder relationships with clinicians, staff, and external partners.
About You
* Minimum 5 years' experience in multi‐site healthcare or allied health operations.
* Proven leadership and people‐management skills.
* Financial acumen and data analysis capability.
* Demonstrated understanding of RACGP standards, Medicare processes, and compliance requirements.
* Project management experience in clinic or facility expansion preferred.
* Tertiary qualification in Business, Health Administration, or related field (desirable).
Why Join Us?
* Lead the operations of a growing, reputable healthcare group with a strong community presence.
* Partner directly with senior medical leaders on strategic growth and new clinic development.
* Competitive remuneration package with performance incentives.
* Supportive, forward‐thinking team environment with opportunities for professional growth.
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