We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTIQA+) people.
The Integrity Commission supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.
We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.
Hours per fortnight
73.50 hours per fortnight - flexible options available.
Duties
Facilitate the Commission's misconduct matter management process, particularly by:
- identifying key issues and allegations in complaints
- triaging complaints
- undertaking analysis and research as required
- triaging notifications and referred matters
- preparing correspondence.
Conduct assessments and audits and prepare reports related to misconduct matters in accordance with the Act (and applicable policies, practices and procedures).
Manage and monitor information and records about misconduct matters on the Commission's complaints management system and other relevant databases.
Maintain effective communication and relationships with colleagues, complainants, public officers and public authorities, including liaison with senior public officers to obtain relevant information.
Other duties relevant to the Complaints and Oversight Unit as required by the Director, Complaints and Oversight, including assisting with the Commission's educative and prevention function.
Essential Requirements
The successful appointee must satisfy:
- A security vetting process to obtain Baseline security clearance (access to classified information and resources up to and including PROTECTED). This process requires the Australian Government Security Vetting Agency to collect personal information to assess suitability. Australian citizenship is a requirement of security vetting.
- A pre-employment check about any disciplinary or managerial action in any previous employment.
- Identification check
Desirable Requirements
- Experience in utilising and maintaining an electronic case management system/database.
- Experience working in a legal, regulatory, complaints and/or confidential environment.
Download the Statement of Duties and any Associated Documents
How to apply
Online applications are preferred, please select the 'Apply Now' button. You will be prompted to complete an online application form and to attach your cover letter, curriculum vitae and a maximum two-page statement of suitability for the position. Please note, attachments must be in Microsoft Word or PDF format.
If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 4911.
For more information
Donna Johnston
Business Services Coordinator
Email:
Phone: 03 6165 6852