Branch Customer Advisor – Banking – South West Rocks, NSW
Are empowered to make a positive difference for customers and communities
Given the opportunity to learn, grow and achieve.
Deliver a seamless, consistent, and tailored customer experience every day
If you have a passion for delivering exceptional customer experience and have proven experience ideally within retail hospitality, or financial services then we want to hear from you!
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
Responsibilities
* Support NAB's South West Rocks branch by being the first point of contact for our customers; putting them at the centre of everything you do.
* Identify the most suitable products and services for customers: account opening, unsecured lending and banking transactions.
* Demonstrate our Smarter Banking options (self‐service and digital) for customers; making banking simple, easy and secure.
Qualifications
* A passion for delivering quality, gold‐class experiences for NAB's diverse range of customers.
* A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
* Customer centric thinking and an appreciation for inclusion.
Hours and Location
Hours: 9:00 am – 1:00 pm, Monday to Friday.
Location: South West Rocks, NSW.
Benefits
A diverse and inclusive workplace works better for everyone. We are committed to providing an environment where you can work your way.
For details on the recruitment process and accessibility, visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via (please reference job number).
Build Your Career with NAB
At NAB, we encourage our colleagues to invest in their skills, experiences and careers. To put your best application forward, we recommend reviewing the job advertisement and the Role Purpose Statement. If the opportunity excites you and aligns with your career aspirations, seek your People Leader's endorsement and apply.
All NAB colleagues are encouraged to have a minimum of 18 months tenure in their current role.
We wish you the best of luck with your application! Application updates will be shared with you from PageUp (our recruitment system). If you require any adjustments to the recruitment process or the role, please let the Talent Acquisition Consultant know.
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