Are you an organised administrator with a can-do attitude and experience in hospitality, events, customer service, aged care, or logistics?
We are seeking an experienced Reservations Coordinator to join our team. In this role, you will be the first point of contact for clients, responsible for managing bookings through our online system, responding to enquiries, and ensuring a smooth reservations process. Rosters will be across Sunday to Thurs working 11am - 7pm
Role Responsibilities
· Manage high volumes of incoming calls and respond promptly to email enquiries.
· Confidently use online booking and scheduling systems to process and manage reservations.
· Forward-plan and adjust bookings where required to meet client needs.
· Prepare workforce reports, including booking confirmations and coverage requirements.
Experience and Competencies
· Demonstrated experience using online booking, scheduling, or workforce management systems is highly regarded.
· Strong administrative skills and proficiency with MS Office.
· Previous hospitality experience is highly regarded.
· Excellent communication skills, both written and verbal.
· Strong time management and organisational skills with attention to detail.
· Demonstrated problem-solving ability and a proactive approach.
· Self-motivated, with the ability to work independently and as part of a team.
Why Work With Pinnacle?
We are Australia's best-known and ONLY national hospitality labour hire and recruitment partner. Our reputation enables us to work with the best, most exciting venues around the country Plus, our resources and network reach will advance your career across the industry.
If this sounds like you, apply today
You must have permanent working rights in Australia (Citizenship or Permanent Residency).
Simply click Apply or forward your resume to:
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