Job Summary
As a key member of our Ocean Freight Team, this role will oversee the implementation of transport strategies to ensure compliance and efficiency in shipment handling.
The ideal candidate will have a strong background in shipping and international freight forwarding with experience in airfreight and ocean-freight transport roles. A minimum of 3-5 years' experience in related fields, including at least one year of supervisory experience, is required.
Key Responsibilities
* Develop and implement effective transport plans and processes to enable seamless pickup and delivery of customer materials and shipments.
* Manage day-to-day operations of key customers to ensure seamless service delivery and foster strong relationships for enhanced customer satisfaction.
* Collaborate with cross-functional teams to drive process efficiencies and alignment across customer operations, billing, and program management.
* Monitor key performance metrics to ensure operational goals are met and respond promptly to stakeholder inquiries with a high standard of service excellence.
Required Skills and Qualifications
* Minimum 3 years' experience in Shipping/International freight forwarding industry in airfreight and/or ocean-freight transport roles.
* Minimum 3-5 years' experience in related field including at least 1-year supervisory experience.
* Strong knowledge of Freight Forwarding and Logistics in general.
* High degree of reliability, team player with positive can-do attitude, results driven, and professional work ethic.