Software Engineer / Developer (ServiceNow) Save jobhis is an exciting opportunity to work on a project that aims to increase transparency and accountability in Australia's electoral system. The role offers flexible working arrangements, including the possibility of a combination of onsite and remote work. As a ServiceNow Software Engineer, you will be responsible for developing, maintaining, and enhancing ServiceNow applications and modules, providing advanced technical support, and collaborating with IT and business teams.What you'll do:As a ServiceNow Software Engineer, your role will be pivotal in developing innovative solutions using ServiceNow. You will work closely with various stakeholders to translate business requirements into functional prototypes. Your expertise will be crucial in maintaining the stability and performance of the system through regular maintenance and upgrades. You will also have the opportunity to share your knowledge by training and mentoring junior developers.Develop ServiceNow solutions including scripting, configuration, integrations, and customisations.Collaborate with business analysts, user researchers and service designers to understand business requirements.Maintain and enhance existing ServiceNow applications and modules.Provide advanced technical support for ServiceNow by troubleshooting, implementing bug fixes and root cause analysis.Ensure system stability and performance by performing regular maintenance and upgrades.Work in accordance with agile principles and practices.Document all technical designs, specifications, and knowledge transfer materials.Train and mentor junior developers.What you bring:The ideal candidate for the ServiceNow Software Engineer position brings a wealth of experience in developing and maintaining ServiceNow applications. You hold a ServiceNow Certified System Administrator certification along with proficiency in Microsoft development practices. Your proactive approach towards monitoring system health ensures minimal downtime. Your excellent communication skills enable you to explain complex technical information in simple terms.Proven experience in developing and maintaining ServiceNow applications and integrations using best practices and standards.Holds a ServiceNow Certified System Administrator certification.Proficiency in using Microsoft development practices, platforms and technologies (i.e. Office 365, SharePoint and Azure DevOps).Experience in monitoring system health and proactively addressing any issues to minimise downtime.Well-developed communication skills, including the ability to distil technical information in plain English.Desirable: Tertiary qualifications or industry recognised certification in Information Management, Computer Science, or a relevant discipline.Aboriginal and Torres Strait Islander Peoples are encouraged to apply.To apply please click apply or call Tom Mulvey on for a confidential discussion.About the jobContract Type: TEMPORARYSpecialism: Information TechnologyWorkplace Type: HybridExperience Level: AssociateContract Type: TEMPORARYSpecialism: Information TechnologyFocus: Software development / testing / engineeringIndustry: ITSalary: negotiableWorkplace Type: HybridExperience Level: AssociateLocation: CanberraTEMPORARYJob Reference: /001Date posted: 14 May 2025Consultant: Tom Mulveycanberra information-technology/software-development-testing-and-engineering 2025-05 06-13 it Canberra Australian Capital Territory 10 Mort St AU 2601 Robert Walters true