$36 per hour Super | Temporary assignment Eastern Creek area | Supply Chain ASAP Start | Drivers’ licence and car essential – no public transport About the Company Join a well-established, global organisation within the transport, supply chain, and logistics sector, known for delivering reliable and efficient service solutions. Due to increased business demands, they are seeking a motivated and detail-oriented Customer Service Representative to support their high-performing order management team on a temporary basis. About the Role This is a fantastic opportunity for a customer service professional with strong coordination skills who enjoys working in a fast-paced environment. You will be the key point of contact for clients, ensuring their orders are processed accurately and delivered on time. Responding to general customer enquiries regarding new and pending orders Using SAP, Salesforce (or similar ERP/CRM systems), and Outlook to manage customer communications and workflow Handling customer complaints and resolving issues effectively and promptly Tracking and tracing deliveries via spreadsheets – strong Excel skills are essential Maintaining customer master data and assisting with pricing management Providing updates to clients on delivery performance, consignment status, and tracking reports Ensuring high attention to detail when handling data to maintain accuracy, integrity, and confidentiality Working to meet KPIs and SLAs consistently Supporting additional customer service tasks as required by the business About you Experience in a similar order management or customer service role Proficiency in SAP or other ERP systems Intermediate to advanced Microsoft Excel skills Strong written and verbal communication skills Excellent attention to detail and time management Prior experience in transport, supply chain, or logistics industries is highly regarded How to apply Applications will be reviewed for this role and only suitable applicants will be contacted. Please apply by submitting your resume (in Word format) via the “Apply Now” tab to be considered for the role. We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/member/createjobalert.aspx