Job Description
* Full-time, Ongoing position at HEW Level 5.
* Victoria Road, Parramatta, with flexible work arrangements.
* Salary: $84,096 – $95,103 per annum, plus 17% Super and Leave Loading.
Support administrative excellence in Faculty operations to enhance the staff and student experience.
The Opportunity
The Administrative Officer plays a key role in the delivery of effective operations and processes within the Faculty of SABEL (Social Sciences, Arts, Business, Education, Law) at Western Sydney University.
Working collaboratively across academic and professional teams, you will assist in the coordination of priorities, streamlining workflows and processes to ensure staff and students receive quality-assured and timely support.
Embedded in a dynamic operational environment, you will contribute to process improvements, support Faculty events, and maintain essential systems including records management, IT asset tracking, and facilitate core business processes. You will also respond to enquiries, prepare documentation, and liaise with staff, students, and external stakeholders to ensure consistent and professional service delivery.
As part of the broader Faculty team, you will bring flexibility, a proactive approach to problem solving, and a commitment to service excellence. You will be supported to develop your skills and engage in professional development within an advancing technological and data-driven environment.
What Success Looks Like:
* Delivery of accurate, timely administrative support for Faculty operations.
* Coordination of documentation, records, and financial transactions in line with university policies.
* Provision of support for Faculty events including Open Day, graduations, study tours, and community-facing activities.
* Prompt assistance to staff and students to maintain strong professional relationships.
* Identification of opportunities to improve processes, systems, and service delivery.
Please refer to the Position Description for full details.
About You
* Strong administrative experience within a large or complex organisation.
* University experience is strongly desired, with familiarity and experience working within a matrix structure.
* A high-level of digital proficiency to deliver documentation, spreadsheets, presentations, and skills in database and enterprise systems.
* Well-developed communication and relationship-building skills with the ability to liaise confidently with staff, students, and external partners.
* Demonstrated organisational skills including workflow management, prioritisation, and the ability to meet deadlines.
* Proven ability to exercise initiative, solve problems, and maintain accuracy in fast-paced environments
Benefits
We invest in the people who make our mission possible. Beyond a rewarding career, we offer a suite of benefits designed to support your physical, financial, and family wellbeing:
* Fitness Passport: Access hundreds of gyms and pools across the state.
* Onsite Childcare: Convenient facilities with exclusive staff discounts and salary packaging options.
* Financial Benefits: Salary sacrifice options for onsite parking and novated motor vehicle leasing,
* Holistic Support: Free Employee Assistance Program (EAP) along with discounted retail and private health cover.
Application Details
* Position Enquiries: Direct to Alison Douglas, Operation Manager via [email protected] Please include the job reference code REF696M.
* Closing Date: 11:59pm, Monday 16 February 2026.
* Working Rights: You must provide evidence of full-time working rights in Australia at application.
* How to Apply: Please note that only applications submitted via the University's online recruitment system will be considered.
Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.
For Reasonable Adjustments during the application process, please contact [email protected].
About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.
Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.
For the latest please visit our website and LinkedIn.