A high school or equivalent diploma
Job summary
Are you ready to solve transportation mysteries, and help Amazon deliver world class service to our customers? As a Transportation Specialist, you will be a vital member of Amazon Transportation Services. Transportation Associates will perform trailer moves, coordinate yard activities (such as check in, traffic flow, internal communications with dock teams, etc.), own metrics for the site, conduct yard audits, work with other transportation associates at the site, and complete driver training programs (Hostler, yard induction, etc.), in accordance with business need to support Amazon's transportation network wherever applicable.
As a transportation Specialist you will be
- Sending an End of Shift report on a daily basis with all the load details that arrived and departed from the site which will also include the delay arrival reasons when carrier arrives late including any action items for the delays.
- Communicating with OB (OutBound) and IB (Inbound) dock team and NOC (Network Operations Center) to give reasons for delays when the drivers arrive late.
- Coordinating with multiple carriers and their contacts for any site related escalations on carrier pickups and delivery issues including informing them of any weather related disruptions to yard activities.
- Establishing and communicating daily load plan development/ changes (load requirements on daily basis) to NOC and carrier
- Daily monitoring with FC (Fulfillment Centre) operations departments, transportation peers and carriers to ensure all trailers arrive and depart on time
- Consolidating data from multiple data sources to generate daily, weekly, monthly reports to support business needs (uncover data integrity issues) and identify any patterns which could be proactively mitigated
- Engaging carrier drivers and delivery drivers in the yard as needed to maintain yard organization, yard safet and minimize delays.
- Using internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly and quarterly basis such as SSP (Sortation Platform), FMC (Freight Management Console), YMS (Yard Management System), etc.
Key job responsibilities
In addition to the above, you will also:
- Adhere to company rules and regulations and make safety a priority at all times.
- Perform various functions within the yard, support site operations teams, internal transportation field teams, and external carriers, as needed, to ensure all trailers arrive and depart on time with zero defects and to maintain a fluid trailer pool.
- Comply with company policies, procedures, and transportation regulations (size, weight, route designations, parking, trailer designations, violation and incident reporting requirements, break periods, CoR etc.)
- Work at locations within node/city on a need-by basis to support the business, 38 hours/week and overtime as required.
- Work as a peer trainer on an as needed basis to support the business.
- Drive, maneuver, and load/unload a truck using approved equipment (pallet jack, etc.), with or without reasonable accommodation.
- Transportation or related field work experience in logistics/transportation industry.
- Familiar with various types / sizes of transportation equipment (tractors, trailers).
- Experience in manufacturing, transportation, customer service, and/or distribution environments
- Data management & data quality control experience with experience pulling and analysing large sets of data
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.