A leading telecommunications company in Australia is seeking a Contact Centre Business Delivery Lead to enhance customer experience by driving performance and operational excellence across their contact centres. This role focuses on delivering impactful training and empowering frontline teams to achieve great customer outcomes. Ideal candidates will have a passion for effective learning, strong understanding of contact centre operations, and a collaborative mindset. Competitive remuneration and flexible working arrangements are offered.#J-18808-Ljbffr