A prominent non-profit organization is looking for an IT Service Assurance Specialist to join their team. In this full-time role, you will apply ITIL practices to enhance incident and problem management and drive improvements. The ideal candidate will have a Bachelor's in IT, ITIL Foundation certification, and at least 5 years of experience in IT service delivery. The organization values flexible working conditions, personal development, and a purpose-driven career that positively impacts the community.#J-18808-Ljbffr