A leading IT service provider is seeking an ICT Service Desk Support Specialist in New South Wales to deliver first-level IT support to staff. The role involves troubleshooting hardware, software, and network issues while managing incidents through a ticketing system. Candidates should possess strong problem-solving abilities, customer service experience, and proficiency in ITSM tools. This position fosters a collaborative environment and provides initial training for new employees.#J-18808-Ljbffr