Join to apply for the Senior Product Designer role at HealthShare.
About HealthShare
Healthcare shouldn't be confusing, fragmented or overwhelming — yet for many Australians, it still is. Patients are often navigating a complex system with incomplete information, unclear pathways and uneven access to care. When information isn't shared equally, it creates friction, delays decisions, and affects health outcomes. At HealthShare, our mission is to level that playing field. For more than 15 years, we have built digital products that make healthcare simpler, smarter and more human — helping people find trusted doctors, understand their options and make confident decisions. Our products support 10 million Australians and 25,000 doctors every year. We work across multiple products and journeys, and as we grow, design plays a vital role in reducing complexity, creating clarity and ensuring our products support people when it matters most.
Job Description
We're looking for a Senior Product Designer who loves solving hard problems and turning complexity into clarity. You'll design intuitive, elegant digital experiences that tackle real healthcare challenges — improving how millions of Australians access care. Working across multiple live products, you'll shape end‐to‐end user journeys from early discovery through to polished delivery. At HealthShare, design isn't just about how things look — it's about making healthcare simpler, smarter, and more human. As a senior member of our Product team, you'll bring together craft, curiosity, and strategy: leading research, setting design direction, strengthening our design systems, and raising the bar for design quality across the organisation.
This is a hands‐on, high‐impact role. You'll influence product vision, mentor others, collaborate closely with product and engineering, and explore what's possible with AI‐assisted design and modern product thinking.
Why You'll Love It Here
* A truly product‐led culture where design, product, and engineering are equal partners.
* Strong engineering teams and modern architecture — working with people who value quality and experimentation.
* High ownership, high influence — shape multiple live products used by millions of Australians.
* Direct access to real users (doctors and patients).
* A team that values craftsmanship, curiosity, and thoughtful risk‐taking.
* Space to explore, test, and learn through rapid prototyping and experimentation.
* The chance to leave a lasting legacy in Australian healthcare.
What Success Looks Like (6–12 Months)
* Clear, measurable improvements in product experiences.
* A shared, research‐led understanding of user needs.
* Design operating as a trusted, scalable partner across product and engineering.
* A well‐adopted design system enabling faster, higher‐quality delivery.
What You'll Do
* Lead discovery and research — run interviews, usability testing, and competitor reviews, with direct access to doctors and patients.
* Design with purpose — create flows, wireframes, prototypes, and refined UI that simplify complex healthcare problems.
* Collaborate and influence — work closely with the CEO, co‐founders, execs, customers, Product Managers, Engineers, and Data Analysts.
* Champion the design system — set a long‐term, scalable design vision across products.
* Measure and iterate — use analytics, A/B testing, and qualitative insights to continuously improve outcomes.
* Design for inclusivity — ensure accessibility and usability for diverse user groups.
* Embrace AI and innovation — leverage AI tools to accelerate research, ideation, and prototyping.
* Lead by example — bring empathy, curiosity, and high design craft to everything you do.
What You'll Bring
You're a confident, hands‐on designer with a mix of creativity, strategy, and technical know‐how.
* 5+ years' experience designing for web and mobile in agile product environments.
* Proven ability to own end‐to‐end design across multiple products.
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