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About the role
We are seeking an experienced Photocopier Technicians & Installers/IT Support to join our dynamic team at Digital Document Solutions Group Pty Ltd in Bendigo & Shepparton, VIC. These are full-time roles & will see you providing expert technical support and installation services for our range of office equipment and IT solutions.
What you'll be doing
Diagnose, repair and maintain photocopiers, printers, and other office equipment
Install and configure new office equipment for our clients
Provide on-site and remote IT support to our customers
Troubleshoot and resolve hardware and software issues
Maintain detailed records of all service and repair activities
Liaise with clients to understand their needs and provide exceptional customer service
What we're looking for
Previous experience as a Photocopier Technician or IT Support Technician
Sharp & Canon Experience preferred but not essential
Strong technical skills and ability to diagnose and repair a variety of office equipment
Working knowledge of computer hardware, software, and networking
Excellent customer service skills and the ability to communicate technical information clearly
A practical, problem-solving mindset and the ability to work independently
Relevant technical qualifications or certifications
What we offer
At Digital Document Solutions Group, we pride ourselves on providing a supportive and collaborative work environment. We offer a competitive salary, opportunities for career development, and a range of employee benefits including health insurance and professional development funding.
About us
Digital Document Solutions Group is a leading provider of office equipment and IT solutions in regional Victoria. We work closely with our clients to understand their unique needs and provide tailored solutions that help them operate more efficiently. Our team of dedicated professionals is committed to delivering exceptional service and supporting the success of our customers.
If you're an experienced Photocopier Technician & Installer/IT Support ready to take the next step in your career, we'd love to hear from you. Apply now to join our team.
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Your application will include the following questions: How many years' experience do you have as a Photocopier Technician? Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver's licence?
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