The Company:
Our client is an Australian leading force in the infrastructure sector, manufacturing specialised environmental products for a wide range of residential and commercial customers across the country. Established over thirty years ago, they have experienced consistent growth and continue to expand their product range year on year, to keep up with high industry demand. They are currently seeking an experienced Senior Sales Administrator/Coordinator to join their growing technical sales team and contribute to their continued growth and success.
The Role:
As a crucial member of the team, this exciting role will give you the opportunity to perform a wide variety of tasks, while providing input on the improvement of systems, processes and procedures to enhance the running of the business.
You will take ownership of the Customer Service and Sales support function, play an integral role in ensuring smooth communication between customers, distribution partners, Sales Manager’s and the production team and manage the sales-related administrative tasks, ensuring the organisation’s sales goals and objectives are achieved.
Key responsibilities will include:
- Managing the end-to-end sales order process, including order entry, tracking, and invoicing
- Preparing detailed quotes, proposals, tenders, and contracts for products, and related services
- Collaborating with the logistics and production teams to monitor stock levels, production schedules, back orders and ensuring timely delivery of customer orders
- Diary Management and the organisation of Sales meetings, Industry events and the annual sales conference
- Maintaining and assisting with the development of marketing collateral, social media campaigns, case studies, promotions and the events calendar
- Leading and mentoring customer service and sales administrators, sharing best practices and ensuring team efficiency
- Generating and analysing sales reports to track performance against targets, identify trends and provide actionable insights to the sales manager to support decision-making and strategy development.
Your Profile:
You are a passionate and high-energy professional, who has proven experience in a similar Sales support role, managing complex administrative tasks. Prior experience working within a fast-paced manufacturing environment, and your ability to collaborate with multiple internal and external stakeholders to get the job done will be critical for your success and ability to hit the ground running.
You will have;
- Exceptional communication, negotiation and influencing skills and you aren’t afraid to hold people accountable
- Razor sharp attention to detail
- Excellent time management and problem-solving skills, with have the ability to multitask and reprioritise when business demands are changed.
- A passion for going above and beyond when partnering with your customers to provide exceptional service levels and improving operational processes and performance
- Proficiency in CRM and ERP software and MS Office Suite (Excel, Word, PowerPoint)
- Further education in Business Administration, Sales, Marketing or a related field will be highly regarded
In return, you will be offered a competitive remuneration package, be part of a collaborative and supportive team, empowering leadership, mentoring and the chance to develop your career with a true market leader in their respected field.
If you believe you have the above listed qualities and experience, and are seeking a new career challenge, please apply directly by hitting the apply tab. If you would like to have a confidential chat regarding this, or any other position please contact Kaeley Smith on 02 7255 7***.
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