As a key member of our sales team, you will play a vital role in providing exceptional customer service and support. Your primary responsibility will be to assist customers and the sales team on a daily basis by:
* Providing service and assistance for all sales orders and quotes via phone, online, or walk-ins
* Assessing customer needs and offering a high level of customer service, including product recommendations and finding solutions
* Managing point-of-sale processes and handling stock for customer orders
* Facilitating store marketing and stock management, including in-store displays and demos
You will also have opportunities to:
* Train in different departments to broaden your experience, knowledge, and skills
* Attend internal or external training and seminars to develop relevant technical knowledge and skills
* Participate in quarterly stocktakes
In addition, you may be required to work and travel between various store locations.