About Lifeline Regional SA and Far West NSW (LLSAFWNSW)
LLSAFWNSW is a Non-profit, Non-government organisation servicing Far West NSW and approximately 70% of South Australia. Our organisation is committed to an Australia free of suicide, delivering suicide prevention programs, training and awareness.
As an organisation, LLSAFWNSW manages nine retail shops and a distribution warehouse. We deliver a number of training programs including Accidental Counsellor, REACH, Youth Mental Health First Aid and DV-Alert. We currently have three Connect Centres (Broken Hill, Clare and Port Pirie) which provide easy access to free counselling and other supports. We have over 35 staff and 350 volunteers dedicated to the core business of suicide prevention.
The role:
The Administration & Support Officer supports the effective day-to-day operation of the Lifeline Connect Centre in Broken Hill by providing reliable administrative and coordination support to the team. The role works closely with the Connect Centre Coordinator and other staff to assist with managing enquiries, maintaining accurate records and systems, and supporting general office operations to ensure the Centre runs smoothly and professionally.
A key component of the role is assisting with the coordination of training, programs and community events. This includes supporting logistics such as registrations, documentation, communication with participants and stakeholders, and post-activity follow-up. The role helps ensure training and events are well organised, compliant with reporting requirements, and delivered to a high standard.
The position also provides general administrative support to Connect Centre volunteers as part of broader centre operations, assisting with documentation, communication and rostering as required. Overall, the role contributes to a well-functioning, supportive Connect Centre that reflects the values and mission of Lifeline Regional SA & Far West NSW.
Key performance indicators:
* Administrative tasks completed accurately and within required timeframes.
* Records and documentation maintained in line with compliance requirements.
* Training and event logistics coordinated effectively.
* Volunteers supported through timely communication and organised processes.
* Positive feedback from staff, volunteers and community members.
Selection Criteria- Essential skills and experience:
1. Excellent communication skills.
2. Demonstrated ability to work both independently and as part of a team.
3. Demonstrated computer proficiency in a range of applications.
4. Demonstrated time management skills including ability to meet deadlines.
5. Knowledge of and commitment to WHS principals.
6. Undertake National Police check and Working with Children clearance.
7. Demonstrated self-awareness and growth.
8. Problem solving and conflict resolution skills.
Desirable:
Experience in suicide prevention/intervention services.
Experience working alongside volunteers.
Experience in training coordination.
Current Driver's license.
Salary and Benefits
$34.58 per hour (plus superannuation)
37.5 hours/week
5 weeks annual leave with leave loading
A supportive team environment
Salary sacrificing
How to apply:
Please send your resume and covering letter addressing selection criteria 1, 2 and 3 to:
If you would like a full position description or to discuss this opportunity, please contact Sarah Parker (Broken Hill Connect Centre Coordinator) on or email
Position closes at 5pm on 13th February 2026. Late applications will not be considered.