Macpac is Aotearoa New Zealand’s original outdoor brand. Founded in Ōtautahi Christchurch in 1973, we have made it our business to show people that life is better when you are outside. Today, we are happy when we are helping people push their boundaries. We are adventurers - and our goal is to facilitate adventure for as many people as we possibly can.
We have an exciting opportunity for an eCommerce professional to join Macpac’s eCommerce and Digital team as a Senior eCommerce Product Owner based at our Support Office, Macpac Basecamp in Christchurch.
What is in it for you?
* Macpac is a socially conscious business, and we operate in a way that is both ethical and sustainable.
* As a leader in the outdoor retail space, we have a responsibility to protect and preserve our wild places, and we take that responsibility very seriously.
* You will get to join an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will have the opportunity to work alongside a diverse team that is representative of the communities we work in.
* Macpac is part of Super Retail Group who is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder.
* You will have access to generous team member perks and discounts across Super Retail Group’s brands – In Aotearoa New Zealand this includes Macpac and Supercheap Auto.
About the team
The Ecommerce team is responsible for developing the Omni Digital strategy, driving improvements in customer experience elements of the strategy and for managing Macpac's commerce platforms. Some of your responsibilities will include:
* Contributing to the overall strategic roadmap to build innovative solutions and support our business objectives.
* Manage the performance and development of the team
* Contributing to the development of idea generation, gap identification, feature prioritisation, and feature definition for web/mobile products.
* Plan, develop and implement actions to drive increased sales and conversion rates in line with the overall strategy
* Ensure feeds are accurate for price, product, stock and attributes and triage with vendors any issues to a resolution
* Performs analysis to balance business needs, customer needs and technological capabilities when designing website features and enhancements.
* Coordinate project plans across relevant teams & stakeholders both internally and externally
* Manages expectations and day-to-day interactions with key stakeholders and sponsors
* Maintain technical control of the CMS & eCommerce platform
* Manage all new CMS enhancements and development
* Control and implement changes to the web customer experience by gathering detailed business requirements and document deliverables
To be successful in this role
* You will have demonstrated experience in an eCommerce position from within a Retail environment
* Technical understanding of web design and technologies
* Be a Jira champion ensuring all epics, stories and tasks are entered and followed through our Jira systems
* Experience with Salesforce Commerce Cloud would be highly advantageous
* Project management skills and experience delivering around omni-channel and digital initiatives
* Experience managing relationships with third party suppliers and vendor management
* You will have strong analytical skills, and the ability to make data driven decisions with confidence
* Strong communication skills and the ability to be able to translate technical information for a wider audience
Next steps
If this sounds like a great opportunity and is aligned with your experience and passion for all things outdoor, we would love to hear from you and see if joining the Macpac Whanau could be your next career move.
Our Culture of Inclusion
As an Equal Opportunity Employer, Macpac and Super Retail Group strive to create an inclusive environment for all employees. We welcome applicants from diverse backgrounds to apply to any of our vacant positions.
* This is an amazing opportunity to work with one of New Zealand's most respected, strong, and stable retail brands
* Flexible Hybrid working team
* Great benefits, including discounts across rebel, BCF, Supercheap Auto and Macpac