About UsAt Profresh, we’re all about helping floral businesses flourish. From our roots in a single flower van to a team of 50+ in the heart of WA’s Flower District, we’ve built a reputation for premium products, reliable service, and a genuine love for what we do.Our clients are florists, stylists, and creative professionals who trust us to deliver not just great product, but great partnership. That’s where you come in.The RoleWe’re looking for a personable, proactive, and detail-savvy Sales Account Specialist to join our team full-time.You’ll work closely with our valued B2B customers—understanding their needs, streamlining their orders, and offering the kind of support that keeps their businesses running smoothly and successfully.Please note: the first three months are a training period based on the sales floor. This hands-on experience is key to learning our product, understanding customer preferences, and setting you up for long-term success.What You’ll Be DoingManage Accounts with Care: Nurture strong, long-term relationships with your portfolio of trade customers.Seek and Secure New Business: Proactively identify and connect with potential customers by introducing Profresh, understanding their needs, and turning new leads into lasting partnerships.Be the Go-To Contact: Handle orders, questions, delivery updates, and post-purchase follow-ups with clarity and confidence.Stay Ahead of Needs: Anticipate client preferences, set aside stock, suggest seasonal standouts, and arrange freight when needed.Resolve Issues Gracefully: Act quickly and communicate clearly to solve problems in collaboration with internal teams.Contribute to Strategy: Support the Sales Manager in tracking performance metrics and identifying opportunities to grow.Keep It All Organised: Maintain accurate CRM records—including order history, preferences, pricing, and delivery info.Offer Product Support: Advise on availability, seasonal standouts, and sourcing requests during major peaks.Team Support: Assist on the sales floor and back up Sales Assistants when needed, especially during busy periods.Who You AreA confident communicator who’s warm, responsive, and reliable.A natural relationship builder who puts customers first.Calm under pressure and always looking for smart, organised ways to improve.Technically capable and keen to learn our systems and product range.Proactive, prepared, and a team player with a solutions-focused mindset.Why Join Profresh?A meaningful role where your contribution really matters.A supportive, close-knit team who back each other up.Exposure to a dynamic and creative industry.Staff discounts, and access to our Employee Assistance Program for wellness support.Career growth opportunities within a fast-evolving business.Ready to Grow With Us?If you’re excited to join a team that values creativity, care, and community, we’d love to hear from you.Apply now and help shape the future of floral trade in WA.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:Which of the following statements best describes your right to work in Australia? Do you have experience in a sales role? Do you have customer service experience?What can I earn as an Account Specialist
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