EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return‐to‐work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows us to continually invest in our employees, ensuring long‐term career opportunities here at EML.
Opportunity
As part of our diverse team based in Sydney, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. This is a full‐time, permanent position based in the Sydney Office and you are required to be on site 5 days per week.
Responsibilities
* Present the first impression of the company by greeting visitors and directing them to the correct team member and/or department.
* Manage the front‐of‐house area of a busy head office, including meeting room presentation.
* Create and maintain strong relationships with all stakeholders, internal clients, and senior management by displaying our values and behaviours.
* Support the national switchboard team during periods of high call volume.
Qualifications
* Previous experience working on the front desk of a corporate office, front desk of a hotel, or in a high‐volume customer‐facing role.
* Eye for detail to keep the front of house tidy and running smoothly.
* The ability to take initiative, be innovative, and solve problems, with strong attention to accuracy, spelling, and grammar.
* Proficiency in Microsoft Office suite, including MS Word, MS Excel, MS Outlook, and PowerPoint.
Benefits
* We are an equal‐opportunity employer committed to diversity and inclusion.
* A diverse and collaborative team culture like no other.
* Flexibility to work from home to support work/life balance.
* A corporate well‐being programme with discounted health insurance and gym membership.
* Generous discounts from over 350 retailers through our RewardsHub programme.
* Comprehensive learning and development opportunities to help you reach your full potential.
* Access to support and counselling services via our Employee Assistance Programme.
* Company‐wide events to stay connected and celebrate success.
* Entitlement to an annual company incentive scheme and salary reviews.
* Up to 16 weeks paid parental leave, plus super.
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.
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