We're looking for a Capital Account Manager to join our Capital Sales Team. The role is responsible for managing a book of eligible merchants who have been offered funding through Lightspeed Capital. As trusted experts, Capital Account Managers drive awareness and adoption of our financial services offering within assigned territories.
Lightspeed Capital is a merchant cash advance providing flexible funding options to Lightspeed merchants, enabling them to access alternative options to further their business operations.
What you'll be doing:
* Proactively reach out to our existing customers to promote our financial services offering
* Provide exceptionally high levels of service and use effective sales techniques to position and drive awareness on Lightspeed Capital for merchants
* Build a trusted advisor relationship with your customers and identify where Financial Service opportunities lie across your book of business
* Negotiate contracts and close agreements to maximize the growth of your book of business
* Achieve sales targets by providing exceptional advice and service to each merchant and coordinating with the regional leader for Account Management to maximize opportunities within the assigned territory
* Employ effective business development & relationship management techniques to assist in meeting or exceeding established sales targets for the territory
* Provide regular feedback and be the voice of the merchant to business leaders
* Understand the risk based nature of Merchant Capital Advances and how to communicate this with merchants; supported by our Risk team
What you need to bring:
* Sales experience, preferably selling a financial service product, with a track record of high performance for several years running
* Understanding of solution-based consultative sales in a SaaS environment
* Ability to use CRM and other technologies to manage and organise pipeline
* Strong interpersonal skills to manage and build solid partnerships both internally and externally
* Ability to work collaboratively and closely with adjacent teams, forging positive and valuable relationships
Benefits:
* Flexible work environment that empowers you to do your best work
* A culture that celebrates performance
* The chance to make an impact in a team that's big enough for career growth, but lean enough to make your voice heard
* Career-defining opportunities
* Lightspeed share scheme (we are all owners)
* Unlimited paid time off policy
* Work remotely from anywhere in the world for up to 60 days per year
* Health and wellness benefit of $500 per year
* Mental health online platform and counseling & coaching services
* Paid leave and assistance for new parents
* Dog friendly environment
* Incredible snack bar filled with a variety of snacks & drinks, to keep you going throughout the day
* Weekly catered lunches for the entire office
* Dedicated Wellness Room for your physical and mental health needs, during working hours
* Exciting events hosted regularly by our Melbourne Culture Club
* Awesome office space located in Southbank, VIC
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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