At The Royal Children's Hospital, our vision is to create a world where every child can thrive. We are part of the Melbourne Children's Campus, working in collaboration with Murdoch Children's Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children's Hospital Foundation. We have been caring for children and young people in Victoria for over 150 years. Our team provides a wide range of paediatric and adolescent health services, including tertiary and quaternary care for critically ill and medically complex patients from Victoria, Tasmania, southern NSW and other states around Australia and overseas. We have more than 6,000 staff and see over 300,000 patients annually in our Specialist Clinics, performing 20,000 elective surgeries and responding to 90,000 emergency department presentations. Our hospital enjoys high employee engagement and prioritizes staff safety and a positive culture through our Compact. This commitment includes providing an award-winning health and wellbeing program and discounted staff parking. About the Role This is a 12 month fixed term position within our Specialist Clinics. As a Team Leader, you will oversee all aspects of patient management, from customer service to appointment scheduling and discharge. Your key responsibilities will include: