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Customer experience representative

Orange
beBee Careers
Posted: 15 June
Offer description

RV Delivery Specialist

As a leading provider of RVs, we are seeking a skilled RV Delivery Specialist to join our team. In this role, you will be responsible for ensuring a seamless delivery experience for customers, from initial contact to final handover of their new RV. Your excellent communication skills and ability to work independently will enable you to build strong relationships with customers and provide them with a positive experience throughout the delivery process.

Responsibilities:
- Ensure a seamless delivery experience for customers, from initial contact to final handover of their new RV.
- Build strong relationships with customers through effective communication and problem-solving skills.
- Provide excellent customer service, answering questions and resolving issues in a timely manner.
- Maintain accurate records of customer interactions and delivery processes.
- Collaborate with internal teams to ensure efficient delivery operations.

Qualifications:
- High School Diploma required.
- Excellent verbal and written communication skills.
- Previous customer service experience, preferably in a retail setting.
- Ability to work independently and as part of a team.
- Strong organizational skills, attention to detail, and multitasking abilities.
- Proficient with Microsoft Office and other basic computer programs.

Key Skills:
- Problem-solving: Ability to identify and resolve customer issues in a timely manner.
- Communication: Excellent verbal and written communication skills, with the ability to build strong relationships with customers and internal teams.
- Organization: Strong organizational skills, with the ability to maintain accurate records and prioritize tasks effectively.
- Adaptability: Ability to adapt to changing circumstances and priorities, while maintaining a positive attitude and delivering high-quality results.

Benefits:
- Comprehensive benefits package including medical, dental, vision, life insurance options, paid vacations, and 401k with company matching.

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